Privacy Policy

Last Updated: November 11, 2026

1. Introduction

Welcome to EZZARII.

At EZZARII, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected when you visit our website, browse our products, place an order, or communicate with our customer support team.

Please read this policy carefully to understand our privacy practices and how your personal information may be handled.

By accessing or using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.

2. Business Information

The EZZARII website is owned and operated by:

Brand Name: EZZARII

Legal Company Name: Wuhan Conghong Environmental Protection Technology Co., Ltd.

Business Address:

Shop 13, Building 2, Yujing Yayuan, Caidian Subdistrict, Caidian District, Wuhan, Hubei Province, China.

Customer Support Email: service@ezzarii.com

Customer Service Phone: +86 27 8492 9993

EZZARII is owned and operated by Wuhan Conghong Environmental Protection Technology Co., Ltd., the business entity responsible for operating this website and handling customer inquiries relating to privacy and personal information.

For privacy-related questions or requests, please contact us using the information provided in this policy.

3. Personal Information We Collect

Depending on how you interact with our website, we may collect different categories of personal information.

3.1 Information You Provide Directly

When you place an order, contact customer support, or otherwise interact with our website, you may provide:

• Full name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

• Order details and purchase history.

• Information included in customer service communications.

• Other information you voluntarily provide to us.

3.2 Order and Transaction Information

When you make a purchase, certain transaction-related information may be collected or processed, including:

• Order number.

• Products purchased.

• Purchase amount.

• Payment status.

• Shipping and delivery information.

• Return and refund records.

• Relevant transaction details.

Payment information is processed through the payment methods and payment service providers available during checkout.

The specific payment information collected or processed may depend on the payment method selected.

3.3 Technical and Website Usage Information

When you visit our website, certain technical information may be collected automatically, depending on your browser settings and the technologies used by our website.

This information may include:

• Internet Protocol (IP) address.

• Browser type and version.

• Device information.

• Operating system.

• Website pages visited.

• Referring website information.

• Date and time of website access.

• Website interaction and browsing information.

This information may help us maintain website functionality, understand website performance, improve navigation, and enhance the shopping experience.

3.4 Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and improve your browsing experience.

Cookies are small data files stored on your device when you visit a website. They may help our website remember certain information about your visit and provide a more convenient shopping experience.

These technologies may be used for:

• Remembering shopping cart contents.

• Supporting checkout functionality.

• Maintaining website preferences.

• Understanding website traffic and performance.

• Supporting website security.

• Measuring website functionality and marketing performance, where applicable.

Some cookies may be necessary for essential website functions, while others may support analytics, personalization, or marketing activities.

Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies.

You may manage your cookie preferences through available website cookie controls or your browser settings.

Please note that disabling certain cookies may affect some website features or functionality, including shopping cart and checkout services.

4. How We Use Your Personal Information

We may use personal information for the following purposes:

4.1 Order Processing and Fulfillment

To receive, verify, process, and fulfill purchases, including arranging payment and delivery.

4.2 Customer Support

To respond to questions, provide order assistance, handle complaints, and process return or refund requests.

4.3 Payment and Transaction Management

To facilitate payment processing, verify transaction status, manage refunds, and maintain relevant transaction records.

4.4 Shipping and Delivery

To arrange deliveries, provide shipping updates, communicate with relevant fulfillment or shipping providers, and address delivery-related issues.

4.5 Website Operation and Improvement

To maintain website functionality, identify technical issues, improve navigation, and enhance the overall shopping experience.

4.6 Security and Fraud Prevention

To help detect suspicious activities, protect website operations, and reduce unauthorized transactions or other security risks.

4.7 Legal and Regulatory Compliance

To meet applicable legal obligations, respond to lawful requests, resolve disputes, and protect our legitimate business interests and legal rights.

4.8 Marketing Communications

Where permitted by applicable law and subject to any required consent, we may use your contact information to provide promotional messages, product updates, or other marketing communications.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.

5. How We Share Personal Information

We may share personal information with relevant third parties when reasonably necessary to operate our website, process transactions, provide customer support, or fulfill the purposes described in this Privacy Policy.

These parties may include:

5.1 Payment Service Providers

Payment service providers may process transaction-related information to facilitate payments, verify transactions, detect potentially unauthorized transactions, and support refunds.

5.2 Shipping and Fulfillment Providers

Shipping carriers, logistics partners, and fulfillment providers may receive relevant information, such as your name, delivery address, and contact details, to arrange and complete deliveries.

5.3 Website and Technology Service Providers

Service providers supporting website hosting, technical maintenance, website functionality, analytics, and security may process certain information as necessary to provide their services.

5.4 Professional and Legal Service Providers

We may share relevant information with professional advisers, legal representatives, or other authorized parties when necessary to protect our rights or meet legal obligations.

5.5 Legal Requirements

We may disclose personal information when required by applicable laws, regulations, court orders, or lawful government requests.

We take reasonable steps to ensure that personal information shared with service providers is handled appropriately and used for relevant business purposes.

6. International Data Transfers

Depending on your location and the service providers involved in operating our website, your personal information may be processed or transferred across national borders.

Where personal information is transferred internationally, we will take reasonable steps to apply appropriate safeguards in accordance with applicable data protection requirements.

Third-party service providers may also handle personal information according to their own privacy policies and contractual obligations.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.

• Providing customer support.

• Managing returns and refunds.

• Maintaining transaction and business records.

• Meeting applicable legal and regulatory requirements.

• Resolving disputes and protecting legal rights.

When personal information is no longer required for these purposes, we will take reasonable steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable legal retention requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include appropriate access controls, security procedures, and relevant technology safeguards.

However, no method of electronic transmission or information storage can be guaranteed to be completely secure.

While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

If you have concerns about the security of your personal information, please contact us at service@ezzarii.com.

9. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.

• Requesting correction of inaccurate or incomplete information.

• Requesting deletion of personal information where legally applicable.

• Requesting restriction of certain processing activities.

• Objecting to certain uses of personal information.

• Requesting a copy of certain personal information in a portable format.

• Withdrawing consent where processing is based on consent.

• Opting out of marketing communications.

To exercise an applicable privacy right, please contact us at:

Email: service@ezzarii.com

We may need to verify your identity before processing certain requests.

We will review and respond to privacy requests in accordance with applicable legal requirements. Certain requests may be subject to lawful exceptions or retention obligations.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children who are below the minimum age required to provide valid consent under applicable law.

We do not knowingly collect personal information from children without appropriate authorization where required.

If you believe that a child has provided personal information to us inappropriately, please contact us at service@ezzarii.com.

We will review the request and take appropriate action in accordance with applicable requirements.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services for payment processing, shipping, analytics, or other operational purposes.

These third-party websites and services may have their own privacy policies and data handling practices.

We do not control the independent privacy practices of third-party websites that we do not operate or manage.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

12. Marketing Preferences

If you receive marketing communications from EZZARII, you may choose to stop receiving them at any time.

You can unsubscribe by using the unsubscribe link included in applicable marketing emails or by contacting our customer support team.

Please note that opting out of marketing communications does not prevent us from sending essential transactional messages relating to your orders, payments, shipping, refunds, or customer service requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, data handling practices, or applicable legal requirements.

The latest version will be published on this page with its updated revision date.

We encourage you to review this page periodically to stay informed about how your personal information is handled.

Any material changes will be communicated where required by applicable law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Brand Name: EZZARII

Legal Company Name: Wuhan Conghong Environmental Protection Technology Co., Ltd.

Customer Support Email: service@ezzarii.com

Customer Service Phone: +86 27 8492 9993

Business Address:

Shop 13, Building 2, Yujing Yayuan, Caidian Subdistrict, Caidian District, Wuhan, Hubei Province, China.

EZZARII is owned and operated by Wuhan Conghong Environmental Protection Technology Co., Ltd.

We value your privacy and appreciate your trust in EZZARII.

The EZZARII Customer Support Team